Privacy Policy | Acceptable Usage Policy | Terms and Conditions

 

Purpose. This Privacy Policy (the “Policy”) governs all aspects of how AxWeb Solutions (“We”, “Us” and “Our”) collects, uses, maintains and discloses personal information from all users (“Users”, “You” and “Your”) of this web site (“Site”) and all Services (“Services”) offered by AxWeb Solutions.

 

* Web Site Data Collections Methods and Cookies *
A visitor that is not a user does not require to reveal any information in order to browse the site unless the user needs to login to his or her account or purchase services on the site. We collect generic information using standard web logs during the user's visit to the site such as Browser type (IE, Mozilla, Netscape), Operation System, domain name from which the visitors entered the site, referred web sites and IP address of the user machine.

We use cookie to store and manage user session on the site. A cookie is a small amount of information that is transferred from the web site and saved on the user computer and read by our web server. A cookie can be stored indefinitely, for a period of time or until the browser is closed. We only store the session id and it is terminated as soon as the visitor finished his or her visits on the web site. We don't store any personal data in the cookie. The purpose of storing information in a cookie is to be able to track the relevant data that the user entered during his or her experience on the site. Data that is entered by the user during purchasing transaction is collected and stored in our system. AxWeb Solutions takes technical and administrative safeguard to protect user information from unauthorized access and use.

 

* Our Commitment of Privacy *

The privacy of your personally-identifiable information is very important to us. As part of our commitment to the privacy of your personally-identifiable information, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

 

* AxWeb Solutions Values The Privacy of their Customers *

The privacy of Users continues to be very important to AxWeb Solutions since being founded in 2006. AxWeb Solutions is committed to protecting the confidentially of all information entrusted to it by Users. All content contained on the AxWeb Solutions web site is intended only for people 18 years of age and over and AxWeb Solutions does not knowingly collect or use Personal Information from anyone under the age of 18.

 

* The Information We Collect *

In general, when you visit our Web site you remain anonymous, but on some pages, you need to provide personally-identifiable information to order products and contact AxWeb Solutions. The types of personally-identifiable information collected at these pages include:

Full Name

Company

Phone Number/Cell Number

Address

City State/Province

Zip Code/Postal Code

Country

Email Address

Phone Number

Date of Birth

 

* The Way We Use Information *

We use the information you provide about yourself when placing an order to complete that order or to provide a more personalized shopping experience. We do not and will not share this information with third parties other than AxWeb Solutions affiliates except to the extent necessary to complete that order. If you later decide that you do not want us to store such information, you may contact us at and ask us to delete such information.

We use the product WHMCS as our software and Clients Area in which you can provide to us when placing an order or answering the inquiries and correspondence we receive, confirm your order, send renewal notices, notify you of important changes in the functionality of the web site, update you on new products, and communicate with special offers we think you might be interested in. Such addresses are not used for any other purpose and are not shared with third parties.


We use non-identifying and aggregate information to better design our web site and gather information for product management and development at AxWeb Solutions. For example, we may tell our sales and marketing staff that X number of individuals visited a certain area on our web site, or that Y number of software licenses were ordered during a particular time period, but we would not disclose anything that could be used to identify those individuals. This information may also be shared with AxWeb Solutions affiliates.

Finally, we will not use or share the personally-identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

* Why We Need This Information *
Your registration information is needed to operate the site and services, to provide support for your account, for statistical purposes, customer billing, support etc. AxWeb Solutions will not send you any unsolicited information, including e-mail, except as mentioned below. New Customers will receive a welcome letter explaining the features provided by the service in our Clients Area. AxWeb Solutions will Announce important service changes, new features, technical issue updates and news about the Service in the main page or in the clients area annoucements. AxWeb Solutions keeps your personally identifiable information private and does not share it with any unauthorized third parties.

 

* Security of Personal Information *

We protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees and agents of AxWeb Solutions who require access to your personal information in order to fulfill their job requirements will have access to your personal information.

 

If you give this information to any other party or give access to your email address on your account in Clients Area to another party, you risk having your Web site and any other information on your account changed and/or deleted. We are not responsible for any information on your account should you reveal this information to another party who causes damage to your account and/or Web site.

 

* Access, Correction and Contacting Us *

AxWeb Solutions may establish and maintain a file of your personal information for the purposes described above. If you wish to request access or correction of your personal information in our custody or control, you may login to our Clients Area and change the information there. Your right to access or correct your personal information is subject to applicable legal restrictions. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us in our Clients Area and open ticket there.

 

 

* Voluntary Customer Surveys *

We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

 

We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the other responses. Customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

 

* Special Cases *

It is AxWeb Solutions policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, AxWeb Solutions may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service or other user policies; to operate the Services properly; or to protect AxWeb Solutions and our Members.

 

* Online Advertisements *

From time to time, AxWeb Solutions may display online advertisements. We share aggregated and non-identifying information about our Visitors and Members collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. For instance, an advertiser tells us the audience they want to reach (for example, males between 25 and 55 years of age) and provides us an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience. AxWeb Solutions does not share personal information about its Visitors or Members with these advertisers.

 

* AxWeb Solutions Partners and Sponsors *

Some AxWeb Solutions products and services are offered to Visitors and Members in conjunction with a non-affiliated partner. To provide Visitors and Members some of these products and services, the partner may need to collect and maintain personal information, in which case we will share the names and email addresses of our customers with those partners, but we will not release any other information to them about individuals.

AxWeb Solutions will share non-identifying and aggregate information (except as described above), but not personal information, with such partners in order to administer the co-branded products or services offered.

 

* Linking *
Our site or Clients Area may contain links to other web sites. We are not responsible for the content, purpose, products, or services of those sites. Please be aware at all times that information you might provide to other sites, whether hosted by us or not, is not governed by this policy.

 

* Privacy Statement Changes *

This privacy statement may be revised from time to time. If we intend to use or disclose personal information for purposes materially different than those described in this statement, we will make reasonable efforts to notify affected individuals in advance, if necessary. If you are concerned about how your personal information is used, you should contact us as described above or check back at our web site periodically to obtain a current copy of this statement. Clients should periodically review this policy to note any modifications.